SHIPPING POLICY
Last updated: January 2025
At SOLVE sunglasses, we strive to provide you with the best shopping experience, which includes a clear and transparent shipping policy. Please read the following information regarding shipping for your orders.
Processing Time All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. You will be notified if there are any significant delays in shipping your order.
Shipping Methods and Delivery Times We offer various shipping options to meet your needs. Delivery times may vary based on your location and the shipping method selected at checkout. Typical delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs Shipping costs are calculated at checkout based on the selected shipping method and the destination of your order. We may offer free shipping promotions, which will be clearly communicated on our website.
Tracking Your Order Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
International Shipping International shipping times may vary, and customers are responsible for any customs duties or taxes that may apply upon arrival.
Issues with Delivery If you experience any issues with your delivery, such as a lost or damaged package, please contact us at solve@solvesunglasses.com within 14 days of the expected delivery date. We will work with you to resolve the issue.
Return Shipping If you need to return an item, please refer to our Return Policy for information on return shipping costs and procedures.
Changes to Shipping Policy We may update this shipping policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
Contact Us If you have any questions or concerns regarding our shipping policy, please feel free to contact us at:
SOLVE Sunglasses
PO Box 12066 Charleston, SC 29422