REFUND POLICY
SOLVE sunglasses returns
Thank you for your purchase! We hope you are happy with your new shades. If you are not satisfied with your purchase for any reason, you may return the product to us for a full/partial refund or an exchange. Please find our Refund Policy below for more information.
Eligibility for Refunds and Exchanges
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All items to be returned and refunded must be returned within 14 days of receipt, including sale items and items purchased with promotional discounts.
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The item to be returned must be unused and in the same condition that you received it.
Here's what you need to do:
For sunglasses, please pack them inside the provided microfiber pouch. You can use the original box they came in (if you don't have it, just make sure they are packed well in another box!) We need to keep them safe during shipping (damaged product that is returned due to improper packing is not applicable for a full refund since the product is unsellable).
Provide a note inside the box stating your contact information, include your order number and whether you'd like a refund or exchange.
Mail your return to the following address:
PO Box 1112 Folly Beach South Carolina 29439
The refund will include only the price you paid for the products without the shipping charges.
Questions
If you have any questions concerning our return policy, please contact us at: